Venusclub OÜ
Reg. number: 11607567
Vana-Viru 14, 10148 Tallinn, Estonia
E-mail: venus@venusclub.ee
Phone: +372 551 9999
Venusclub OÜ values the privacy of its customers and website users and processes personal data in accordance with the European Union General Data Protection Regulation (GDPR), the laws of the Republic of Estonia, and other applicable data protection requirements.
By using this website, you acknowledge and agree to this Privacy Policy.
Collection and Use of Personal Data
Personal data means information collected by Venusclub OÜ for the purposes of performing agreements entered into with customers, providing services, or communicating with customers.
Personal data may be collected when you:
- make a table or private event space reservation;
- complete a contact form on the website;
- subscribe to the newsletter;
- contact us by email or telephone;
- use the website, including through cookies.
The personal data collected may include:
- first and last name;
- telephone number;
- email address;
- billing information, where required;
- IP address and website usage statistics.
How We Use Your Personal Data
Personal data collected may be used to:
- manage table and private event space reservations;
- provide our services;
- communicate with customers;
- process payments;
- provide customer support;
- comply with legal obligations;
- send newsletters and promotional communications with the customer’s consent.
You may unsubscribe from newsletters at any time by using the unsubscribe link included in the newsletter or by contacting us atvenus@venusclub.ee.
Sharing Personal Data
Venusclub OÜ does not sell customers’ personal data or disclose it to third parties except as described in this Privacy Policy.
Personal data may be shared only with:
- payment service providers;
- IT and web hosting service providers;
- accounting service providers;
- public authorities where required by law.
All service providers and partners processing personal data on behalf of Venusclub OÜ are required to process such data only in accordance with Venusclub OÜ’s instructions and to maintain its confidentiality.
Your Rights
You have the right to:
- receive information about how your personal data is processed;
- access the personal data held about you;
- request the correction of inaccurate personal data;
- request the deletion of your personal data where there is a legal basis for doing so;
- request restriction of the processing of your personal data;
- withdraw your consent where processing is based on consent;
- object to the processing of your personal data;
- lodge a complaint with the Estonian Data Protection Inspectorate or apply to a court if you believe that your rights have been infringed.
Data Retention
Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected or to comply with applicable legal obligations.
Personal data contained in accounting records is retained in accordance with the laws of the Republic of Estonia for up to seven (7) years.
Security
Venusclub OÜ implements appropriate technical and organisational measures to protect personal data against:
- unauthorised access;
- destruction or loss;
- alteration or unauthorised disclosure.
Access to personal data is limited to employees and contractual partners who require access in order to perform their duties.
Cookies
The website uses cookies to:
- ensure the proper functioning of the website;
- analyze website usage;
- improve the user experience.
Users can restrict or disable cookies through their browser settings. Please note that disabling certain cookies may affect the functionality of the website.
Deletion of Personal Data
To request the deletion of your personal data, please contact us at venus@venusclub.ee.
Requests for deletion will be responded to within one month, in accordance with applicable legislation.
Changes to This Privacy Policy
Venusclub OÜ reserves the right to amend this Privacy Policy where necessary to reflect changes in applicable legislation or the company’s operations.
The latest version of this Privacy Policy will always be available on the Venus Club website www.venusclub.ee
Return Costs
If you have placed an order and subsequently wish to exercise your right of withdrawal or our voluntary right of return, which is available for up to 30 days after receiving the goods, you must return the goods received, either in full or in part.
